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Privacy Policy

Last updated: June 2026

The Estate Dairy is committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect when you use our website or interact with us, how we use it, and the rights you have under UK data protection law.

If anything below isn’t clear, please get in touch — details are at the bottom of this page.



1. Who we are

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

The Estate Dairy Ltd [Registered address] [Town, County, Postcode]

Email: hello@theestatedairy.com Website: www.theestatedairy.com

[To be confirmed: company registration number.]


2. The information we collect

Information you give us directly

  • Contact form / email — your name, email address, phone number, and anything else you choose to include when getting in touch with a wholesale or general enquiry.
  • Newsletter sign-up — your email address, and your name if you provide it.

Information collected automatically

When you visit our website, we (or third-party services we use) may collect:

  • Your IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on site, and how you arrived (e.g. from a search engine or link)
  • Cookie data — see section 4 for full details

3. How we use your information

We use your personal data only where we have a valid legal basis to do so.

Purpose Legal basis
Responding to your enquiries Legitimate interests
Sending marketing emails (where you have opted in) Consent
Improving our website and understanding how visitors use it Legitimate interests
Complying with legal obligations Legal obligation

We will never use your data in ways that are incompatible with the purposes listed above.


4. Cookies

Our website uses cookies — small text files placed on your device that help the site function and allow us to understand how people use it.

Essential cookies

These are required for the website to work and cannot be switched off.

Cookie Duration Purpose
elementor Never expires Used by our WordPress theme to allow real-time content adjustments

Analytics cookies

These help us understand how visitors interact with the website so we can improve it. The data collected is aggregated and anonymous.

Cookie Duration Purpose
_ga 13 months Google Analytics — tracks unique visitors and session data
_ga_* 13 months Google Analytics — stores and counts page views

Marketing / advertising cookies

Cookie Duration Purpose
_fbp 3 months Set by Facebook/Meta to support advertising measurement
_gcl_au 3 months Set by Google Tag Manager to measure ad performance

[If you have a cookie consent banner in place, reference it here, e.g. “You can manage your cookie preferences at any time using our cookie consent tool.”]

You can also manage cookies through your browser settings. Note that disabling certain cookies may affect how the site functions.


5. Marketing

We only send marketing emails to people who have given us their permission to do so.

You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing hello@theestatedairy.com.

We do not pass your details to third parties for their own marketing purposes.


6. Who we share your data with

We do not sell your personal data. Ever. To anyone.

We may share data with trusted third parties where necessary:

  • Email marketing platform — to send newsletters and enquiry responses (e.g. [Mailchimp / Klaviyo — to be confirmed])
  • Analytics providers — Google Analytics, for anonymised website usage data
  • IT and website hosting providers — to keep our website running

All third parties we work with are required to handle your data in accordance with UK GDPR.


7. How long we keep your data

Data type Retention period
Enquiry correspondence 2 years
Marketing preferences Until you unsubscribe or withdraw consent
Website analytics data Up to 26 months (Google Analytics default)

8. Keeping your data secure

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. No method of internet transmission is completely secure — if you have concerns, please contact us.


9. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data in certain circumstances
  • Restrict how we process your data
  • Object to processing based on legitimate interests
  • Withdraw consent at any time, where processing is consent-based

To exercise any of these rights, email us at hello@theestatedairy.com. We will respond within one month at no charge.


10. Children

Our website is not directed at children under 13, and we do not knowingly collect their personal data. If you believe we have done so inadvertently, please contact us and we will delete it promptly.


11. Links to other websites

Our website may link to third-party sites. We are not responsible for their privacy practices and recommend you read their policies before sharing any personal data.


12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. For significant changes, we will let you know via email or a notice on the website.


13. Complaints

If you are unhappy with how we have handled your data, please contact us first so we can try to resolve it.

If you are still not satisfied, you can complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Phone: 0303 123 1113 Website: ico.org.uk/make-a-complaint


14. Contact us

Email: hello@theestatedairy.com Website: www.theestatedairy.com

The Estate Dairy Ltd [Registered address] [Town, County, Postcode]

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.